Terms & Conditions

Your use of this website and any order you place through it are subject to these terms of business. They become binding as soon as a confirmation of your order has been issued.These terms do not affect your legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards Office.

 

  1. Sales

I reserve the right to change my prices at any time prior to purchase.

Items on this website may also be displayed for sale on Etsy or Ebay. In the event that your website purchase has sold elsewhere, a full refund will be given, however I aim to keep my website up to date with stock levels.

You may cancel your order in accordance with your rights under the Distance Selling Regulations.

I reserve the right to accept or decline orders at my absolute discretion.

 

  1. The Items On Sale

I endeavour to describe all items as fully as possible, to the best of my knowledge, providing as much history, age and detail as is known to me together with a full description of any discernible defects or faults. However, it should be noted that the items that I am selling are antique or vintage items and, as such, may in some cases have some age-related wear. Items that are manufactured some time ago often have marks, dents, variations of surface texture, re-polished surfaces, minor scratches or losses, sympathetic replacements, retouching, relining, and other issues naturally associated with use and age which form a part of the appearance and nature of a vintage item. Substantial damage or extensive restoration or changes or losses to the item will be described in the item descriptions. However, small signs of wear are normal and appropriate to the authenticity of vintage goods. By placing an order, you are deemed to acknowledge the vintage nature of the goods I am selling.

I shall not be liable for any defect in items arising from wear and tear, wilful damage, accident and/or negligence by you or any third party, if you use the goods in a way that I or the manufacturers do not recommend, if you fail to follow the manufacturer’s and/or my instructions, or due to any alteration or repair you carry out without my prior written approval.

The goods I sell are authentic, original products which were manufactured before today’s stringent health and safety standards. All sales of such goods are for collection purposes only. I do not guarantee or imply any guarantee of compliance with health and safety standards or fitness for any purpose.

 

  1. Photos

All photography on this website is my own or ones which I have been given permission to use. Any photos used from this website must be credited.

Any photographs, samples, drawings, descriptions or advertising I issue, and any colours, images or illustrations, are offered solely to provide you with an approximate idea of the goods they describe. I aim to show my products in the best natural light and truest reflection of their beauty. Please be aware that colours may vary to those on-screen.

More photos of any item can be emailed on request.

 

  1. Shipping

Orders will be dispatched within 3 working days after payment is received. Working days are Monday through to Friday.

I use Royal Mail or a courier service. Courier working days are also Monday through to Friday.

If several items are ordered, I will make every effort to combine the order. In this case I will automatically refund any excess postage costs paid by you.

I am unable to ship larger items, these will need to be collected. This will be clearly stated in the description of the item.  I am happy to recommend a delivery service for the goods. If you do use a courier service recommended by me, I ask that you pay the courier or shippers direct and that you communicate directly with them once the goods have left my premises. Obviously, I will help where I can. You are also more than welcome to arrange a courier yourself or to collect the item from me in person.

Christmas orders need to be placed by 15th December and during the Christmas period, please allow up to 7 working days from dispatch to receive your order.

If you are buying from overseas, please contact me first to ask for an estimate of shipping costs. Please allow up to 21 days for delivery. If there are any delays in customs, it may take a little longer. Unfortunately, I cannot guarantee delivery by a specific date, although I will try my best. No compensation will be given for items that are delayed.I am not responsible for any import duties or taxes levied, these should be paid by you.

I will take all reasonable steps to pack goods properly and to ensure that you receive your order in good condition. Items sent by me via courier companies or Royal Mail will be fully insured against loss or damage. This cost is included in the shipping cost. Items picked up by your own delivery companies or sent by third party delivery services recommended by me are not covered by my insurance. These companies should all have their own insurance but for the avoidance of doubt please confirm this with them.

In the unlikely event of damage, you will need to send me clear photographs of the packaging and the damage within 3 days of receipt.  I may ask you to return the goods to me and once I have checked that the goods are faulty, I may provide you with a full or partial refund (including shipping costs). If the broken item is part of a set, I can only refund for the actual broken item and not the whole set. You are welcome to return the whole set, but the refund will be for the value of the purchase not including the shipping costs. Please contact me first if you wish to do this.

 

  1. Returns

I hope that you will be pleased with your purchase, however you may notify me that you wish to cancel your order any time from placing the order until seven (7) working days from the day after delivery in accordance with your cancellation rights under the Distance Selling Regulations.

For the avoidance of doubt, I will not be responsible for your costs in returning unwanted goods.

All returns should be notified to me before sending and unwanted goods must be sent back within fourteen (14) days of delivery, unless otherwise agreed with me.  Goods must be returned in the same condition they were sent out and arrangements for delivery of returns must be notified to us. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

If you are returning items from overseas, I cannot refund import duties or taxes paid by you for receipt of the item into your country. You will need to claim for these yourself. If there are any customs, tax or postage charges caused by the return of your items, I will deduct the cost of these charges from the value of your refund.